The Rules of Acquisition

Shipping and Returns:

All orders are shipped two days a week (excluding EU holidays and weekends) from The Panama Racing Club. We are not responsible for any lost or damaged goods that may occur during the shipping process. We are not responsible for any excess international tax charges that may occur when shipping overseas. All international orders are shipped via PostNL unless discussed otherwise. These are the most efficient and suffer the least fnurk ups. No guarantees though...

Please consider all of this when ordering, these orders can take longer to get to you than you may think depending on factors beyond our control.

 

PLEASE NOTE:

If you track your package and it says it is in your country but not delivered, chances are your item is stuck in customs. The best course of action is to contact your local postal carrier ASAP. We are not AMAZON, we are a very small DIY operation doing our best to get your orders to you in an efficient and timely manner. Next to running the shop, we DJ, run a radio station and spend time in the studio. If you have an issue or question, contact us and I will get back to you as soon as I can. No Problems Just Solutions!

 

 

Return & Exchange Policy

When our goodies cannot make you happy or the item does not fit or something is wrong with the package, like a truck ran over it  and it took a detour through the sewer, you can always return it to us. Before returning, please contact us so we know something is incoming and being shipped to the right address.  We always check our goodies carefully for damages before shipping but shit happens...

Note that all our goodies have limited runs so if you miss out on a special edition you are bummed most likely but you can always mail us if we have stuff lying around since not everything is being offered in the online shop!

Or come check the shop out in The Hague every Wednesday from 1500-2100. (Give us a heads-up when you want to come and visit the shop)

Please check the blog on www.intergalactic.fm for exceptions, especially during the holiday season!